Author: Pryor Learning Solutions
Narrator: Rick Kirschner, Rick Brinkman
Unabridged: 3 hr 50 min
Format: Digital Audiobook
Publisher: Ascent Audio
Published: 10/01/2019
Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help—even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.
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