Customer Relations

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The Mom Test How to Talk to Customers & Learn if Your Business is a Good Idea When Everyone is Lying to You, Rob Fitzpatrick

The Mom Test

by Rob Fitzpatrick

Rent: $0.99

The Mom Test is a quick, practical guide that will save you time, money, and heartbreak. ...

Unabridged: 3 hr 25 min
Narrator: Rob Fitzpatrick
Published: 03/22/2019
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The Service Culture Handbook A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service, Jeff Toister

The Service Culture Handbook

by Jeff Toister

Rent: $7.49

The Service Culture Handbook is a step-by-step guide to help you develop a customer-focus...

Unabridged: 5 hr 41 min
Narrator: Roger Wayne
Published: 02/25/2020
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The Customer Centricity Playbook Implement a Winning Strategy Driven by Customer Lifetime Value, Peter Fader

The Customer Centricity Playbook

by Peter Fader

Rent: $7.49

In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Int...

Unabridged: 4 hr 2 min
Narrator: Steve Menasche
Published: 06/11/2019
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Selling Luxury Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale, Robin Lent

Selling Luxury

by Robin Lent

Rent: $7.49

Selling in a luxury universe is full of magic, passion, and emotion. The customer, the c...

Unabridged: 3 hr 12 min
Narrator: Jo Anna Perrin
Published: 07/20/2020
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Emotional Intelligence 2.0, Jonathan Lee

Emotional Intelligence 2.0

by Jonathan Lee

Rent: $8.46

Emotional intelligence 2.0: Improve Your Social Skills and How to Analyze People. Improve...

Unabridged: 3 hr 3 min
Narrator: Shaniese Reyes
Published: 04/07/2020
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Stop, Look, and Listen The Customer CEO Business Fable About How to Profit from the Power of Your Customers, Chuck Wall

Stop, Look, and Listen

by Chuck Wall

Rent: $4.48

Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-t...

Unabridged: 1 hr 37 min
Narrator: Don Hagen
Published: 12/01/2013
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Customer Loyalty Top Strategies for Increasing Your Companys Bottom Line, Justin Sachs

Customer Loyalty

by Justin Sachs

Rent: $7.96

Customer Loyalty is a collection of all the top real-world tools, strategies, and princip...

Unabridged: 2 hr 26 min
Narrator: Scott Clem
Published: 12/22/2014
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Customer Service The Sandler Way 48 Rules for Strategic Customer Care, Anne MacKeigan

Customer Service The Sandler Way

by Anne MacKeigan

Rent: $7.49

Your customer service plan is only as strong as its weakest link. What would a social me...

Unabridged: 3 hr 56 min
Narrator: Sean Pratt
Published: 11/01/2018
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The 10 Golden Rules of Customer Service The Story of the $6,000 Egg, Deb Duncan

The 10 Golden Rules of Customer S...

by Deb Duncan

Rent: $7.49

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest inte...

Unabridged: 53 min
Narrator: Janet Metzger
Published: 04/01/2019
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Telecare How To Provide Exceptional Customer Service Over the Phone, Pryor Learning Solutions

Telecare

by Pryor Learning Solution...

Rent: $7.49

Every time the phone rings, your business is on the line. When customers call, how do you...

Unabridged: 3 hr 50 min
Narrator: Rick Kirschner
Published: 10/01/2019
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Exceptional Customer Service, Pryor Learning Solutions

Exceptional Customer Service

by Pryor Learning Solution...

Rent: $7.49

Today's business environment is getting more competitive every day. Customer loyalty is b...

Unabridged: 4 hr 4 min
Narrator: Mark Neves
Published: 10/01/2019
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I'll Be Back How To Get Customers To Come Back Again & Again, Shep Hyken

I'll Be Back

by Shep Hyken

Rent: $7.96

How do you build a business that thrives during good times and bad? Is there a strategy t...

Unabridged: 4 hr 42 min
Narrator: Shep Hyken
Published: 08/15/2021
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Uncopyable How to Create an Unfair Advantage over Your Competition, Steve Miller

Uncopyable

by Steve Miller

Rent: $5.96

What separates average businesses from extraordinarily successful ones?Better product? No...

Unabridged: 4 hr 20 min
Narrator: Jeff Moon
Published: 12/20/2020
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Customer Relationship, Introbooks Team

Customer Relationship

by Introbooks Team

Rent: $2.99

Customer Relationship Management is of a great use to the multi-level business arrangemen...

Unabridged: 44 min
Narrator: Andrea Giordani
Published: 07/16/2019
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Remarkable Service - How to Keep Your Doors Open, Mike Mack

Remarkable Service - How to Keep ...

by Mike Mack

Rent: $4.74

It is my belief that remarkable customer service can improve revenue and overall corporat...

Unabridged: 3 hr 26 min
Narrator: Mack Mack
Published: 01/29/2018
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Income From Outcomes Tap Into Unrealised Income Through a Customer Outcome Program, Paul Henderson

Income From Outcomes

by Paul Henderson

Rent: $3.46

Your company sells and makes a profit. Great! But does your company evolve the way it sel...

Unabridged: 7 hr 5 min
Narrator: Paul Henderson
Published: 02/22/2022
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Customer Relationship Imprinting The 6 Elements That Ensure Exceptional Service Without Exception, Michael  Barnett

Customer Relationship Imprinting

by Michael Barnett

Rent: $8.46

Significantly improve customer attraction, acquisition, and retention with this groundbre...

Unabridged: 4 hr 24 min
Narrator: Samantha Novak
Published: 04/01/2022
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Addictive Service Unleash Your Potential, Kurt Feldner

Addictive Service

by Kurt Feldner

Rent: $3.99

Can serving others be addictive? If so, who's the one that's addicted? The customer or th...

Unabridged: 50 min
Narrator: Kurt Feldner
Published: 05/10/2022
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The Experience Economy, B. Joseph Pine

The Experience Economy

by B. Joseph Pine

Rent: $7.62

Beyond the service economy of the last century is quietly emerging the next age of commer...

Abridged: 3 hr 7 min
Narrator: Eric Conger
Published: 11/01/1999