Customer Relations
Sales: Sales Strategies: The Top ...
by Ace McCloud
Rent: $5.99Are you tired of low sales and small paychecks? Do you wish you had more control over your life? Whether you want to (1) discover the world'...
Narrator: Joshua Mackey
Published: 05/02/2017
by Chuck Wall
Rent: $4.48Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive m...
Narrator: Don Hagen
Published: 12/01/2013
Customer Service The Sandler Way
Rent: $7.49Your customer service plan is only as strong as its weakest link. What would a social media revolt, based on a single mishandled customer ex...
Narrator: Sean Pratt
Published: 11/01/2018
The 10 Golden Rules of Customer S...
by Deb Duncan
Rent: $7.49Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons o...
Narrator: Janet Metzger
Published: 04/01/2019
The Customer Centricity Playbook
by Peter Fader
Rent: $7.49In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you se...
Narrator: Steve Menasche
Published: 06/11/2019
Customer Care: The Ultimate Guide...
Rent: $3.49Loyalty is about people who stay true to you behind your back . . .The key to any business is retaining loyal customers. It is essential that...
Narrator: Jesse Gross
Published: 07/18/2019
Beyond the service economy of the last century is quietly emerging the next age of commerce, the experience economy. Joseph Pine and James Gi...
Narrator: Eric Conger
Published: 11/01/1999
The Best Service Is No Service
by Bill Price
Rent: $6.48Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or cont...
Narrator: Jim Bond
Published: 03/21/2008