Customer Relations

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Sales: Sales Strategies: The Top 100 Best Ways To Increase Sales  , Ace McCloud

Sales: Sales Strategies: The Top ...

by Ace McCloud

Rent: $5.99

Are you tired of low sales and small paychecks? Do you wish you had more control over your life? Whether you want to (1) discover the world'...

Unabridged: 1 hr 48 min
Narrator: Joshua Mackey
Published: 05/02/2017
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Stop, Look, and Listen The Customer CEO Business Fable About How to Profit from the Power of Your Customers, Chuck Wall

Stop, Look, and Listen

by Chuck Wall

Rent: $4.48

Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive m...

Unabridged: 1 hr 37 min
Narrator: Don Hagen
Published: 12/01/2013
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Customer Service The Sandler Way 48 Rules for Strategic Customer Care, Anne MacKeigan

Customer Service The Sandler Way

by Anne MacKeigan

Rent: $7.49

Your customer service plan is only as strong as its weakest link. What would a social media revolt, based on a single mishandled customer ex...

Unabridged: 3 hr 56 min
Narrator: Sean Pratt
Published: 11/01/2018
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The 10 Golden Rules of Customer Service The Story of the $6,000 Egg, Deb Duncan

The 10 Golden Rules of Customer S...

by Deb Duncan

Rent: $7.49

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons o...

Unabridged: 53 min
Narrator: Janet Metzger
Published: 04/01/2019
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The Customer Centricity Playbook Implement a Winning Strategy Driven by Customer Lifetime Value, Peter Fader

The Customer Centricity Playbook

by Peter Fader

Rent: $7.49

In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you se...

Unabridged: 4 hr 2 min
Narrator: Steve Menasche
Published: 06/11/2019
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Customer Care: The Ultimate Guide to Strategic Customer Support That Gets Your Business Loyal Clients, Ruby Charitys

Customer Care: The Ultimate Guide...

by Ruby Charitys

Rent: $3.49

Loyalty is about people who stay true to you behind your back . . .The key to any business is retaining loyal customers. It is essential that...

Unabridged: 16 min
Narrator: Jesse Gross
Published: 07/18/2019
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The Experience Economy, B. Joseph Pine

The Experience Economy

by B. Joseph Pine

Rent: $7.62

Beyond the service economy of the last century is quietly emerging the next age of commerce, the experience economy. Joseph Pine and James Gi...

Abridged: 3 hr 7 min
Narrator: Eric Conger
Published: 11/01/1999
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The Best Service Is No Service How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs, Bill Price

The Best Service Is No Service

by Bill Price

Rent: $6.48

Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or cont...

Abridged: 9 hr 59 min
Narrator: Jim Bond
Published: 03/21/2008
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