Author: Joe Mangiaracina
Narrator: Don Dorsey
Unabridged: 1 hr 27 min
Format: Digital Audiobook
Publisher: Findaway
Published: 01/05/2024
Step through the bell-clad door of memory lane into a time-honored corner grocery store where the scent of fresh produce and genuine customer care lingered. "Corner Grocery Store Principles" is a treasure chest of timeless wisdom, woven from family legacy and entrepreneurial spirit that powered the quintessential family-owned business.
In this inspiring journey, the author shares principles from their family's corner store, crafting a vibrant tapestry of customer service philosophies and the enduring 'Family Business Mindset'. Each chapter champions the power of presence, adaptability, and personalized service, emphasizing the humane touch in a digital age.
Discover how principles like 'Leaders Must Be Present' and 'Do Whatever It Takes to Deliver the Goods' transform businesses and forge relationships. Embrace the simplicity of 'Treat Your Customer Like a Fruit or Vegetable' to discern nuanced needs. Learn crisis management's crux in keeping 'the Aisles Clear and the Doors Open' for resilience.
For aspiring entrepreneurs and leaders, this book is a beacon, guiding the cultivation of a thriving business without sacrificing soul for scale. It invites readers on a transformative voyage, carrying forward a legacy of love, dedication, and community connection into a future where exceptional customer care remains the guiding star for businesses.
"Corner Grocery Store Principles" is more than a book; it's an invitation to weave the warmth of yesteryear into a
future where exceptional customer care remains the star by which businesses navigate.
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