Author: Dianna Booher
Series: Communicate with Confidence
Narrator: Dianna Booher
Unabridged: 0 hr 35 min
Format: Digital Audiobook
Publisher: Findaway
Published: 01/01/2010
Would you like to know how to give bad news without destroying a relationship? Tired of hearing people complain, “There’s just NO communication around here!” What if you had guidelines to know exactly what to communicate; when to communicate, and how to communicate it to your employees, colleagues, and customers? Now you do. Best-selling self-development author Dianna Booher presents her 10 principles for Communicating as a Leader to stop the chaos and start real communication.
You’ll learn to:
Think on your feet with a four-step model for answering questions clearly, concisely, and crediblyFrame the positive approach, a technique that helped both Bill Clinton and Barack Obama win their presidential electionsExpress yourself clearly with two key ideas so simple that most people discount themUse circular communication to gain visibility for promotions and to put actual dollars in your paycheckDiscover and evaluate the top two ways people assess your competence-no matter what your job titleLearn why 228 of the Fortune 500 companies have been trained in communication skills during the past two decades by Dianna Booher and her staff through workshops and speeches and her more than 40 books.
Would you like to know how to give bad news without destroying a relationship? Tired of hearing people complain, Theres just NO communication around here! What if you had guidelines to know exactly what to communicate; when to communicate, and how...
Frustrated by those conversations across gender lines when you cant get through to that adult son or daughter, that in-law, or that colleague whose reactions puzzle you? Ever stay awake at night replaying a conversation, wondering how things got of...
Effective listening skills and habits mean the difference between making or losing a sale, winning or losing a job, motivating or demoralizing a team, or building a satisfying marriage or ending one in divorce. And anything with that much potential ...
Tired of wasting time in nonproductive meetings? Feel as though youre herding the proverbial bunch of cats when it comes to problem analysis and decisions? Look in the mirror: The problem may be you, the leader! The higher you go in an organizati...
Dealing with difficult people is a dilemmawhether dropping off kids at day-care, discussing a colleagues late report, or declining a dinner invitation. The difficulty may be conflicting goals or just someones lousy disposition. Master techniques t...
What does your body language and voice say about your attitude and personality? How much do others read between the lines when they talk to you face to face? Learn to use your body language and voice to get what you want from othersto make that a...
Want to get rid of those sweaty palms and shaky knees? How about that quivering voice that gives you away on those most important occasions? You can master your mood and nerves with tips from best-selling author Dianna Booher. Let nervousness nud...
Would understanding the communications that promote goodwill and the communications which turn customer off benefit your organization? Have you ever lost a customer and wondered how to bring them back? Would knowing the drivers that motivate custome...
Differences in the communication styles of the genders can make your work environment either supportive or stifling. Differences can make or break a sale. Differences can make a marriage or a vacation heaven or hell. Your communication style eithe...