$2.99
Details
Customer Relationship
Author: Introbooks Team
Narrator: Andrea Giordani
Unabridged: 0 hr 44 min
Format: Digital Audiobook
Publisher: Findaway Voices
Published: 07/16/2019
Synopsis
Customer Relationship Management is of a great use to the multi-level business arrangement. Its use can be dated back to the era of pre-industrialisation when its need was found for keeping track about the needs and demands of the customer.
Many advancements were made since the time but the term ‘CRM’ was finally identified in 2005. Till date the CRM continuously gets updated with the recent technological advancements made in the software department. This makes the CRM to be endowed with best of the features till date.
The CRM even keeps a database consisting of information about its customers personal details as well as the details about the purchasing interests of the customer such as like and dislikes for the item, purchasing history etc. Apart from this, the company also tries to maintain communication through social media platforms to keep themselves updated with the experiences of the customers about the use of their product. It is also essential for maintaining relationship with their customers (new or old) which reflects upon the organisation’s final output value.
There is a wide application of Customer Relationship Management in certain fields and its scope remains wide.
by Ace McCloud
Are you tired of low sales and small paychecks? Do you wish you had more control over your life? Whether you want to (1) discover the world's best closing techniques, (2) make a lot more money, or (3) learn how to master sales the right way, this a...
Published: 05/02/2017
by Shep Hyken
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and tur...
Published: 08/15/2021
by Chuck Wall
Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm and drastically cut costs as a last ditch effort to improve the company's bottom l...
Published: 12/01/2013
by Justin Sachs
Customer Loyalty is a collection of all the top real-world tools, strategies, and principles used by today's top brands to increase their customer loyalty and the overall lifetime value of their customers. Do you like Coca Cola or Pepsi? Hershey or ...
Published: 12/22/2014
by Robin Lent
Selling in a luxury universe is full of magic, passion, and emotion. The customer, the creation and the Sales Ambassador all enjoy an exchange of views that is just as important as the luxury item itself, and its beauty. The sales ambassador theref...
Published: 07/20/2020
by Steve Miller
What separates average businesses from extraordinarily successful ones?Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt"...
Published: 12/20/2020
by Brad Worthley
div {text-align: justify; text-justify: } Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. Brad Worthley, an internationally acclaimed expert, will provid...
Published: 05/05/2010
by Marian Sheely
Customer Service Essentials Bundle, 2 in 1 Bundle: Effective Customer Service and Art of Customer ServiceThere is more to customer service than just being polite to your customers. Customer service is an important element for any business operations...
Published: 04/11/2022
by Eddy Merrick
Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For LifeThere is more to customer service than just being polite to your customers. Cus...
Published: 01/15/2021